Frequently Asked Questions (FAQs)
Copyright © 2001 - 2007 Soaring Eagle Software, Inc.
Home
webCalculators
Products
Comparison
FAQs
Testimonials
Guarantee
Purchase
Web Resources
Contact SES
Privacy Policy
Legal Notice
Site Map
Consumer Information
| FAQs |
|
General Questions:
I'm not good with numbers; is this going to be hard for me? What is APRw? My cash advance rate is different than my regular purchase rate. Can you handle that? Do you provide other services like debt counseling or debt consolidation? I'm not sure which package is right for me? What kind of debt can you handle? Is there a guarantee? |
|
Questions about ccClassic:
Will ccClassic print out a monthly payment schedule for me? What is the minimum information I need to have for ccClassic? Will ccClassic print out the results of my calculations? Can ccClassic process more than one debt at a time? |
|
Questions about ccPremium:
What is the minimum information I need to have for ccPremium? Is there a limit to the number of debts I can process at one time? Do I have to re-input my debt information every time I run the program? If my debt load or interest rates change, do I need to rerun the program? Can I modify the header and footer information on the reports? Does my monthly statement have the information I need? |
|
Questions about ccProfessional:
What is the minimum information I need to have? Do the reports have print preview? Can I print selected pages and not the whole report? Can I change the report titles? Is there any limit on the number of customers I can have? |
|
Q. I'm not good with numbers; is this going to be hard for me? A. No. If you know your account balance and interest rate, you're on your way. Top |
|
Q. What is APRw?
A. Annual Percentage Rate(w) is calculated for you. APRw is the result of calculations that take into account all of the interest rates and the amounts of each balance provided from the Balance Owed Input Screen. Many creditors use different rates for regular purchases, cash advances and balance transfers. This creates a problem for knowing what your truer rate really is. The subscripted small w after APR indicates a special calculated rate. It is not a simple average of all the rates involved. ccPremium and ccProfessional allow you the ability to know the APRw for each account. ccClassic does not calculate APRw. Top |
|
Q. My cash advance rate is different than my regular purchase rate. Can you handle that?
A. Yes. ccPremium and ccProfessional allow you the ability to break a credit card debt into three categories: regular purchases, cash advances and balance transfers, each with their own amount and interest rate. Our APRw will then calculate a truer rate for you. See APRw above. Top |
|
Q. Do you provide other services like debt counseling or debt consolidation?
A. No. ccClassic and ccPremium were designed for the individual to use without assistance in the privacy of their own home. If there comes a time when you need professional help, then by all means seek reputable help. Top |
|
Q. I'm not sure which package is right for me?
A. ccClassic is a 4-in-1 calculator that processes one credit card debt at a time and is good for the individual or professional. ccPremium is an application that allows you to process many debts including: credit cards, home, auto, etc. at one time and provides you with a monthly payoff schedule (among other things) and is good for the individual. ccProfessional is for the professional wanting to provide a value added service to their clients. See Product Comparison Chart for more information. Top |
|
Q. What kind of debt can you handle?
A. We can handle credit cards, gas cards, department stores and open ended lines of credit. Mortgage, auto, boat and other secured types of debt are fully integrated into ccPremium and ccProfessional. Top |
|
Q. Is there a guarantee?
A. Absolutely! We provide a 30 day money back guarantee, with no questions asked. See our Product Guarantee. Top |
|
Q. Will ccClassic print out a monthly payment schedule for me?
A. No. ccClassic will print out a summary of all the results, but not a month by month schedule. Top |
|
Q. What is the minimum information I need to have for ccClassic?
A. For ccClassic all you need is the amount owed and the annual interest rate. Top |
|
Q. Will ccClassic print out the results of my calculations?
A. Yes. ccClassic does allow the results to be printed. Top |
|
Q. Can ccClassic process more than one debt at a time?
A. No. You will need ccPremium or ccProfessional for that. Top |
|
Q. What is the minimum information I need to have for ccPremium?
A. For credit cards all you need is the amount owed and the annual interest rate for each debt. If you wish to process credit cards that have different rates for regular purchases, cash advances or balance transfers, you will need to provide the amount and rate for each category. For mortgage type loans you will need starting balance, annual rate, length of the loan and monthly payment amount. Top |
|
Q. Is there a limit to the number of debts I can process at one time?
A. No. You can process several thousand at a time. Top |
|
Q. Do I have to re-input my debt information every time I run the program?
A. No. The account detail is saved in a database. Top |
|
Q. If my debt load or interest rates change, do I need to rerun the program?
A. Probably yes. Whenever you have changes to the debt load or interest rates it's good to run the application again. You might need to adjust the plan to meet the goals you've set. Don't be afraid to run ccPremium as many times as you wish. Plans can always be improved upon and it helps you to stay focused. Top |
|
Q. Can I modify the header and footer information on the reports?
A. No. Only ccProfessional will allow you to do that. Top |
|
Q. Does my monthly statement have the information I need?
A. Yes. For minimum payment % and minimum payment amount you will probably need your card member agreement. If you cannot find some of the information use the defaults we've set. ccPremium will automatically adjust the defaults if needed. Top |
|
Q. What is the minimum information I need to have?
A. For credit cards all you need is the amount owed and the annual interest rate for each debt. If you wish to process credit cards that have different rates for regular purchases, cash advances or balance transfers, you will need to provide the amount and rate for each category. For mortgage type loans you will need starting balance, annual rate, length of the loan and monthly payment amount. Top |
|
Q. Do the reports have print preview?
A. Yes. Top |
|
Q. Can I print selected pages and not the whole report?
A. Yes. Top |
|
Q. Can I change the report titles?
A. Yes. Every time you print a report you will be given the opportunity to change the title first. Top |
|
Q. Is there any limit on the number of customers I can have?
A. No. Top |
Home
| webCalculators
| Products
| Comparison
| FAQs
| Testimonials
|